Who We Are
MoreEpoxy operates the contractor marketplace at moreepoxyprojects.com. We connect professional epoxy flooring and garage-floor-coating contractors with customers seeking their services. This Privacy Policy explains how we collect, use, and protect information when you use our platform.
This policy applies to contractors and vendors who register on our platform, as well as visitors to our website.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, business name, and service area when you register as a contractor
- Business Information: Services offered, pricing, certifications, insurance documentation, and portfolio images
- Payment Information: Billing address and payment method details (processed securely through our payment providers)
- Communications: Messages you send through our platform, support requests, and feedback
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: Browser type, operating system, IP address
- Cookies: We use cookies for authentication, preferences, and analytics (see Cookies section below)
How We Use Your Information
- To operate and maintain your contractor account
- To connect you with customer leads in your service area
- To process payments and manage billing
- To communicate about leads, account updates, and platform changes
- To improve our platform and develop new features
- To prevent fraud and ensure platform security
- To comply with legal obligations
Information Sharing
We share your information only in these circumstances:
- With Customers: Your business name, service area, and contact information are shared with potential customers seeking quotes
- Service Providers: Payment processors, hosting providers, and analytics services that help us operate the platform
- Legal Requirements: When required by law, court order, or to protect our rights and safety
We do not sell your personal information to third parties.
Text Messages (SMS)
If you give us your mobile number and opt in, we send you account and job-related text messages — for example, that a job has been assigned to you, that a quote is ready, or a scheduling update. We do not send marketing or promotional text messages.
We do not share or sell your mobile phone number, SMS opt-in, or consent information with any third parties or affiliates for their own marketing or promotional purposes. Mobile information may be shared only with the service providers who deliver the messages on our behalf, and only for that purpose.
Consent is optional and is never required to use MoreEpoxyProjects. Message frequency varies with your job activity. Msg & data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also withdraw consent at any time by clearing the text-message checkbox on your profile.
Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for login, security, and basic functionality
- Analytics Cookies: Help us understand how you use the platform (Google Analytics)
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information as required by law or for legitimate business purposes (such as resolving disputes).
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, contact us using the information below.
California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information we collect and how it's used, and the right to request deletion. We do not sell personal information. To make a request, contact us at the address below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Contact us:
MoreEpoxy
Email: privacy@moreepoxyprojects.com
Website: moreepoxyprojects.com